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Continuous agent improvement

Failures in real conversations are grouped, turned into test cases, and answered with proposed changes to the prompt or skills, written by your team. Each proposal is tested against frozen suites, approved by a person and rolled out to a small share of conversations first, with automatic rollback.

Early access

Agents that get better from their own conversations, under review.

This capability is in early access. It is switched on per organization after a short onboarding with our team.

At a glance

  • Failure clusters from real traffic
  • Frozen test suites and regression runs
  • Canary, staged and production rollout
  • Automatic rollback and a kill switch

How it works

Nothing deploys without approval

Gates run in a fixed order: safety, then quality, then cost per successful task. A cheaper change that fails a gate is not eligible, and changing a proposal invalidates its approvals.

  • ✓Full lineage from conversation to deployment
  • ✓Ground truth labelled honestly
  • ✓Off by default

Related capabilities

  • Human gates and the autonomy dialThe AI prepares. A named human releases.
  • Decision modelsSmall, fast models for the decisions that do not need a large one.

← All capabilities

Want to see this in action?

We will walk you through it with your own data and your own channels.

Book a demoContact us
T
TALOS MaiNDIntelligent Middleware

Transform customer conversations into business intelligence with AI-powered middleware solutions.

info@iconplatforms.com
+30 212 212 3970
58 Leoforos Kapodistriou, Nea Ionia, 15237, Athens, Greece

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