Feedback & Survey
Create and distribute customer satisfaction surveys, NPS, and feedback forms with analytics
Talos MaiND powers intelligent banking agents that go beyond FAQ bots. Self-service loan applications, GEMI company registry verification, automated compliance workflows, and personalized financial advisory -- all through conversational AI.
Real challenges facing banking & finance teams today -- and how Talos MaiND addresses each one.
Loan products are complex. Customers cannot easily compare amortization schedules, interest rates, and total cost across multiple products without talking to an advisor.
AI-powered loan calculators that generate instant amortization schedules, compare multiple products side-by-side, and explain terms in plain language.
Compliance requirements create bottlenecks in application processing. KYC checks, company registry verification, and document validation slow down time-to-decision.
Automated compliance workflows with GEMI company registry integration for business verification, structured form collection, and document validation.
Application processing timelines frustrate customers and cost banks revenue. Manual data entry, document chasing, and approval chains create unnecessary delays.
Workflow orchestration that automates the full application pipeline -- from data collection through verification, scoring, and approval routing.
Customer education about financial products is limited to branch visits. Most digital channels provide static FAQs that do not adapt to individual customer situations.
Conversational AI advisors that understand customer financial profiles and provide personalized guidance on savings, loans, insurance, and investment products.
Purpose-built AI skills designed specifically for banking & finance workflows.
Create and distribute customer satisfaction surveys, NPS, and feedback forms with analytics
Create dynamic forms for applications, surveys, and data collection with validation
Generate batches of game content — quiz questions, missions, achievement badges, and narrative text — themed to a game world with configurable difficulty, quantity, and language localization.
Design and configure individual game mechanics — points/XP economies, streak systems, leaderboards, progression tiers, mission systems, board game layouts, and validate game balance across player archetypes.
Design narrative worlds, AI mentor characters, reward architectures, and complete game blueprints from business briefs. Generates themed universes with story arcs, character archetypes, and behavioral psychology-driven engagement systems.
Search and retrieve Greek company information from the GEMI (General Commercial Registry) filtered by incorporation date, name, VAT number, legal type, and location
Calculate loan EMI, total interest, amortization schedules, and compare loan options
Generate deployable microgame web applications — scratch cards, spin wheels, quizzes, prediction games, board games, match-3 puzzles, and memory games. Outputs self-contained HTML/JS/CSS with TALOS API integration stubs.
Send push notifications via Firebase Cloud Messaging (FCM) and Web Push (VAPID) with topic and scheduling support
Send SMS messages, OTP verification codes, and bulk notifications via Twilio
Send WhatsApp messages, templates, media, and interactive content via Meta Cloud API or Twilio
Universal capabilities that complement your banking & finance toolkit.
Enable inter-agent communication within the same organization: discover agents, send messages, delegate tasks, and broadcast to multiple agents
Find cheapest flight destinations from any origin via Amadeus
Search flights, confirm prices via Amadeus GDS API
Search hotels by city or coordinates via Amadeus API
Airport and city autocomplete search via Amadeus
Plan and manage application testing: test plans, strategies, test matrices, coverage assessment, and bug report generation.
See end-to-end workflows that automate critical banking & finance operations.
A customer asks about home loan options via the banking chatbot. The agent identifies the product category and begins a personalized advisory flow.
The loan calculator generates amortization schedules for 3 relevant products, showing monthly payments, total interest, and break-even points side by side.
Once the customer selects a product, the form builder collects application data with field validation, conditional logic, and progress saving.
The customer uploads required documents -- ID, income proof, property valuation. Each document is validated for completeness and format.
The complete application is submitted to the processing queue with all documents, calculations, and customer data packaged for underwriter review.
A business customer inquires about commercial lending. The agent asks for the company name or tax ID to begin the verification process.
The GEMI company registry skill retrieves the company profile -- legal status, incorporation date, legal type, registered activities, and public documents.
Based on the company profile, the agent assesses preliminary eligibility for available business loan products and communicates requirements.
Eligible businesses are routed to a commercial loan officer with the full company profile, registry documents, and preliminary assessment attached.
A new loan application enters the processing workflow. The orchestrator validates completeness and initiates parallel verification steps.
KYC verification, company registry check, income validation, and collateral assessment run in parallel, with results consolidated into a decision package.
The application receives a risk score with a recommendation. Clean applications are auto-approved; borderline cases are flagged for human review.
The customer receives a real-time SMS notification with their application status, next steps, and estimated decision timeline.
After the process completes, a satisfaction survey captures the customer's experience, feeding continuous improvement of the application flow.
See what Talos MaiND could save your banking & finance organization every month.
Estimate your monthly savings with Talos MaiND automation.
banking preset loaded* Assumes 65% automation rate and $1,499/mo platform cost.
Estimated monthly savings
ROI on platform investment
Payback period
Hours saved / month
“The self-service loan calculator reduced our branch inquiry volume by 40%. Customers now come in pre-informed with specific product questions instead of generic "what loans do you have?" conversations.”
Giorgos Antonopoulos
Head of Retail Banking · Hellenic Commercial Bank
Join forward-thinking banking & finance organizations that are automating operations, reducing costs, and delighting customers with AI-powered agents.